Incident Response Services

Security incidents are inevitable – prepare with a comprehensive response plan.

Security Breaches Affect Every Organization

No organization can be absolutely secured against security incidents. A sophisticated phishing scheme, or a compromised supply chain partner, among other threats, are all it takes to become compromised. Security breaches can affect organizations of any size and in any industry. But without advance planning to handle breaches, they must react in the heat of the moment.

Cyber incidents are stressful events that can cause panic and confusion. Without a plan, reacting to a high-pressure situation often leads to errors, rushed judgements and missed steps. The results could be devastating – causing a large system shutdown and impacting operations for days or even months.

Incident response planning equips your team with the tools and knowledge they need to contain breaches as quickly and effectively as possible. A dedicated action plan eliminates the uncertainty of what to do next and provides a repeatable process with documented roles and responsibilities.

The plan includes playbooks for incidents such as third-party compromises, data breaches, ransomware, malicious emails and distributed denial-of-service (DDoS) attacks – ensuring your team is prepared for a variety of situations.

Benefits of Incident Response Planning

An incident response plan is tailored to your organization’s use cases and the specific threats it faces.

Complete Blueprint

Direct your team’s steps and decisions during every incident management phase – detection, analysis, containment, eradication, recovery and post-incident analysis – with a step-by-step guide to clearly define the requirements.

Established Roles

Incident response is a cross-functional activity – the plan ensures that all participants understand their roles and responsibilities, as well as knowing what other stakeholders need to be informed and consulted.

Documented Process

The comprehensive document defines the scope and provides a detailed explanation of each activity – and can be reviewed and revised following each incident to continually improve your process.

Proven Strategies

Use an established framework such as CIS or NIST to determine which threats to cover, helping you implement proven strategies and effective best practices.

Improved Performance

Plan and practice the responses to help prevent chaos and panic that can lead your incident response team to overlook important steps and second-guess their decisions.

Faster Mitigation

Contain threats sooner with an organized, well-planned-out and comprehensive approach based on best practices that allows your incident response team to respond quickly.

Reduced Damage

Reduce the potential damage from the incident, which may include financial costs, business interruption, loss of revenue and damage to organizational reputation.

Better Preparedness

Strengthen your incident response capabilities, build confidence in your IT staff and uncover areas for improvement, boosting overall security, compliance and resilience.

Prepare for Incidents with Zelusit

We will develop a custom solution and playbook based on the risks identified within your organization.

Evaluate Risks

Identify the specific risks your organization faces, ensuring the incident response plan is tailored to your environment.

Review Processes

Gather information about your current incident response processes and procedures, evaluate gaps and discuss your areas of concern with your team.

Establish RACI

Establish roles and responsibilities using the RACI (Responsible, Accountable, Consulted and Informed) model to ensure all the appropriate stakeholders are included.

Create Playbooks

Create incident response playbooks that are relevant for your use cases; some examples include ransomware and malware attacks, data breaches and third-party incidents.

Document Everything

Produce a comprehensive document that provides a step-by-step action plan and establishes a repeatable process; you can update this breathing document as you gain new insights during incidents

Practice the Plan

Provide table-top exercises and activities so your team can run through playbooks end-to-end and gain experience for common scenarios that are based on the threats your organization faces.

Explore More Data Security Solutions

Zelusit has deep knowledge and experience in designing and implementing data security solutions. Our expertise allows us to provide customized solutions that protect your business and your data from increasingly sophisticated cyber threats.

Cyber Security

Mitigate cyber security threats with comprehensive and proactive planning.

Threat Detection

Define activities and processes for detecting and identifying cyber security threats in your environment effectively and efficiently.

Incident Response

Define the steps to take during a cyber security incident to contain the threat and mitigate the impact on your organization.

Cyber Protection

Develop safeguards to ensure the delivery of critical infrastructure services and limit the impact of cyber security incidents. 

Frequently Asked Questions

Every organization’s risk profile is different. Zelusit uses the established NIST and CIS frameworks to help identify your specific threats.

Zelusit’s incident response planning engagement includes information gathering, incident management RACI matrix, various playbooks and table-top exercises.

Handle Incidents with Confidence

Give your incident response team the tools it needs to be prepared – talk to Zelusit about our incident planning services.